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The current Mac operating system is macOS, originally named 'Mac OS X' until 2012 and then 'OS X' until 2016. Developed between 1997 and 2001 after Apple's purchase of NeXT, Mac OS X brought an entirely new architecture based on NeXTSTEP, a Unix system, that eliminated many of the technical challenges that the classic Mac OS faced. Bro, I'm just tried to install Mac os High Sierra in my Asus Rog Gl552jx Spec: Processor. Intel® Core™ i7 4720HQ Processor3.6 GHz 2.6 GHz. Operating System. Windows 10 Home. Intel® HM86 Express Chipset. DDR3 1600 MHz SDRAM, (4 GB x 2) Display. 15.6' 16:9 Full HD (1920×1080) LED Backlight anti-glare.
Topics Map > Features and Functionality > Client Capabilities > DesktopIf you are unable to sign into Microsoft Office (or Outlook repeatedly prompts you for login, does not show any data, edit a Word/Excel/PowerPoint data file, or receive encrypted connection error) it may be due to a NetID password change, a NetID change, or corrupted account credentials. Follow some common solutions to this issue below.
Possible solutions
- Option 1 - Update your software to the latest version
- Windows OS
- Run Windows Update and install the latest updates.
- Windows Office
- Follow steps to update Office.
- Mac OS
- Run Office Updates.
- Option 2 - Your account was compromised and you are blocked from connecting
- Review your client protocols. If your client protocols are disabled, contact the DoIT Help Desk.
- Option 3 - Reset/Remove your account credentials from within your OS
- Windows OS
- Remove/Delete all Outlook/Office records from within credential manager.
- Mac OS
- Access the keychain application and remove/delete any of the following records: Microsoft Office Identities Cache 2 | Microsoft Office Identities Settings 2 and any ADAL, Microsoft, or Office entries that are listed within the 'Name' or 'Kind' columns. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Detailed steps.
- Option 4 - Delete license files - MacOS only
- Remove license files on a Mac.
- Option 5 - You are not authenticated into Office using your UW-Madison Office 365 account
- Confirm you are authenticated with your Office 365 account.
- Option 6 - If your computer is not connected to UWNET/Campus network, use WiscVPN
- Option 7 - Download and run Microsoft's Support and Recovery Assistant for Office 365
- Windows OS
- Note: Only available for Windows. This tool must be run on the affected machine.
- Download the tool here: Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365.
- Option 8 - Delete Cached Preferences
- Mac OS
- Note: Only available for Mac OS.
- Outlook Desktop Client
Delete Cached Preferences
- Quit Outlook
- Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
- Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
- Type: killall cfprefsd (to kill the cached prefs).
- Quit Terminal.
- Launch Outlook and check.
- Option 9 - Sign out of the connected device associated with the Office email account
- Sign into the account: https://portal.office.com/account/.
- Select View apps & devices from within Office apps & devices module.
- Click DEVICES and sign out of all the devices that you are singed into. This will prompt the user to authenticate via NetID login on all the devices they are connected to via their Office 365 account.
- Option 10 - Fully uninstall and reinstall Microsoft Office
Uninstall Office
- Windows OS
- Review the following Microsoft documentation for instructions.
- Mac OS
- Review the following Microsoft documentation for instructions.
Install Office
Follow steps outlined in Office 365 - Download/Install Office 365 document.
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Keywords: | microsoft office365 o365 reset 2016 2019 proplus windows mac outlook on the web credentials manager vault web service account updated changed stored send receive email login log on log in repeated repeating multiple attempts many lot times new error compromised client access loop repeat keychain netid password change An encrypted connection to your mail server services is not available repeatedly prompts data files profile excel powerpoint outlook word activated blocked account something went wrong and outlook couldn't setup your account Sorry, another account from your organization is already signed in on this computer troubleshooting doesn't allow editing on mac does not sync syncing connectSuggest keywords | Doc ID: | 61054 |
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Owner: | O365 S. | Group: | Office 365 |
Created: | 2016-02-23 11:22 CDT | Updated: | 2021-03-23 15:52 CDT |
Sites: | DoIT Help Desk, DoIT Tech Store, Office 365, Wisc Account Admin | ||
Feedback: | 5364CommentSuggest a new document |
How to cancel a subscription on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual Services.) If you don't see Cancel, the subscription is already canceled and won't renew.
Cancel a subscription on your Mac
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window. You might be asked to sign in.
- On the page that appears, scroll until you see Subscriptions, then click Manage.
- Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
- Click Cancel Subscription. If you don't see Cancel Subscription, then the subscription is already canceled and won't renew.
Cancel a subscription on your Apple Watch
- On your Apple Watch, open the App Store.
- Scroll to Account and tap it.
- Tap Subscriptions.
- Tap the subscription that you want. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you don't see Cancel Subscription, then the subscription is already canceled and won't renew.
Cancel a subscription on your Apple TV
On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.
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- Open Settings.
- Select Users & Accounts, then select your account.
- Select Subscriptions.
- Choose the subscription that you want to manage, then select Cancel Subscription. If you don't see Cancel Subscription, then the subscription is already canceled and won't renew.
If you don't have an Apple device
- You can use a PC to cancel subscriptions from Apple.
- You can cancel Apple Music on the web.
- You can cancel Apple TV+ on the web.
- If you don't have a PC and you want to cancel a different subscription from Apple, contact Apple Support.
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About canceling subscriptions from Apple
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- Most subscriptions automatically renew unless you cancel them.
- If you cancel a paid subscription, you can keep using the subscription until the next billing date.
- If you cancel during a free trial period, you might lose access to the subscription immediately.
If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
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Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. Learn about special circumstances for these countries and regions.